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TELEHEALTH

What to expect from telehealth occupational therapy

A practical overview of what telehealth occupational therapy may involve, what it can address, and when virtual care may or may not be appropriate.

Telehealth occupational therapy uses a secure virtual visit to address appropriate functional goals through observation, education, coaching, problem-solving, and guided practice.

Before the visit

The practice first determines whether telehealth is a reasonable fit. The client must be physically located in Florida at the time of service, and virtual care must be clinically appropriate.

During the visit

Depending on the goal, the therapist may ask to see the relevant space or routine, observe how a task is approached, talk through barriers, coach a caregiver, review equipment use, or practice a strategy together.

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One advantage of telehealth is that the therapist can sometimes see the actual home setup, routine, or technology the person is using.

Examples of virtual OT topics

  • Daily routines and task organization
  • Caregiver education and cueing strategies
  • Home setup and functional problem-solving
  • Energy conservation and pacing
  • Adaptive strategies and equipment education
  • Functional follow-up and troubleshooting

When telehealth may not be the best option

Some situations require hands-on assessment, physical assistance, in-person observation, or a different level or type of care. Technology access, communication needs, safety, and ability to participate virtually also matter.

General education only. This article is not individualized medical advice and does not establish a therapist-client relationship.

Next step

Have a question about your situation?

Start with a general, non-sensitive description and we can determine whether occupational therapy may be an appropriate next conversation.